SAFETY RECALLS AND SERVICE CAMPAIGNS

Contact Us

HOW CAN WE HELP?

Genesis Customer Assistance Center

1 (844) 340-9741

To better assist you during your call please have the last 8 characters of your VIN on hand.

Operation Times:

Monday-Friday 5:00am - 5:00pm PST

Saturday 6:30am - 3:00pm PST

Sunday Closed

WHAT IS A VIN ?

A Vehicle Identification Number, commonly known as a VIN, is a unique 17-character number used to identify an individual vehicle's manufacturer, model, body style, and engine size.

WHERE DO I FIND MY VIN?

On Your Vehicle (see image for reference)
Other places to find your VIN:
  • Vehicle Insurance Card
  • Vehicle Title Record (pink slip)

Usually located on the driver’s side dashboard (viewable from the windshield) or inside driver’s side door jamb (on a sticker).

SAFETY RECALLS AND SERVICE CAMPAIGNS

What this VIN search tool covers:

  • Lookup Safety Recalls and Service Campaigns by VIN
  • Information on the repair remedy; Your preferred Genesis Retailer will complete the repairs FREE OF CHARGE
  • Schedule an appointment online to help minimize any inconvenience
  • Information provided as far back as 05/30/2018
Enter your 17-digit Vehicle Identification Number (VIN)

What is a VIN?

A unique 17-character serial number used to identify individual motor vehicles.

Where do I find my VIN?

- Driver's side dashboard
- Inside driver's side door jamb
- Vehicle insurance card
- Vehicle title record (pink slip)

AN ERROR OCCURED:

  • Please move closer to License Plate.
  • This may not be a Hyundai or Genesis Vehicle.

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